Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt.
Kindly note that Dunn Communication Solutions, LLC. does not accept exchanges or refunds on any fragrance sale. Dunn Communication Solutions, LLC. fragrances are delivered in the packaging pictured on our site, not in our signature blue box.
Dunn Communication Solutions, LLC. offers complimentary shipping for any item that you’d like to return. Simply visit www.dunncom.com/Returns to print out a shipping label. Then drop off your package at the nearest UPS location. You may take your return to any of our retail stores in the U.S. To locate the store nearest you, click here. If you have any questions, please contact Customer Service at (210) 495-3163. Representatives are available 24/7 and office hours Monday-Friday, 8:00AM-5:00PM.
A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.